Danny Ratnaike, Magazine Editor, shares how people’s feedback helps to shape the Society’s magazine.
Living with dementia magazine is for everyone in the dementia movement and anyone affected by the condition. One of the best things about working on it is listening to what people think so we can keep improving it – and that’s what our readership survey is for.
Of course, people influence how the magazine looks and what we cover in many different ways, including by letter, phone and email.
However, the most satisfying way for me is asking groups of people with dementia, carers, volunteers, Dementia Friends Champions and others for feedback in person.
You never know what to expect from these sessions, and the people at them could be avid long-time readers or seeing the magazine for the first time.
Sometimes we hear ideas that I don’t think would ever have occurred to us otherwise. Other times the comments are on issues that never really go away (for example, how ‘smiley’ or challenging the pictures and articles are) but which are still important for us to keep in mind.
Often, simply seeing people picking up and flicking through the magazine gives us a better idea of how it’s actually used.
These face-to-face sessions give us useful insights, but we also want a bigger picture of who reads our articles, what they get from it and how we can make things better.
That’s why we want all of our readers to take part in our anonymous readership survey, whether you’ve read the magazine for years or if it’s the first time you’ve seen an article. It should only take around 10 minutes and the results will influence how we develop the magazine, so be sure to have your say!